Thank you for your interest in our hostel. It is not necessary to make reservations to stay but we strongly recommend doing so, especially on weekends and in the summer.
You can make reservations by phone or through our online booking system (above). All reservations require your first and last name, your email address, and a Visa or Mastercard to hold your reservation. We answer questions about our hostel through email, but we don’t make reservations via email.
Booking online through our online reservation system is a fast and easy way to make reservations for HI-Santa Cruz. Because we are a small hostel it is very easy to overbook space—so we only make limited co-ed dorm space available to book online. This means that you can only book co-ed dorm space online—single gender dorm space, and private rooms can only be reserved by phone.
Booking via phone is the best way to figure out exactly what we have available for any given day. All private rooms, single gender dorm rooms, and co-ed dorm rooms can be reserved by phone. If we don’t answer please leave a message including your name, phone number, and what you would like us to know.
Our office is open every day from 8-11AM and 3-9PM. Our phone number is (831) 423-8304.